Privacy Policy
SME Improvements LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit smeimprovements.com, request an estimate, or contact us through our website, social media, or advertising (including Facebook and Instagram lead forms), and how we use it.
Information We Collect
We collect information you provide directly, such as:
- Name, phone number, and email address
- Project address or service area
- Details about your project (type of work, timeline, budget, photos, or descriptions you submit)
- Any other information you include in a message to us
We may also collect basic technical information automatically, such as your IP address, browser type, device, pages visited, and referring website, through cookies and similar technologies.
How We Use Your Information
- To respond to your inquiry and provide estimates
- To schedule, perform, and follow up on services
- To communicate with you by phone, text message, or email about your project
- To improve our website, services, and advertising
- To comply with legal obligations
By submitting your phone number, you agree that we may contact you by call or text regarding your inquiry. Message and data rates may apply. You may opt out of texts at any time by replying STOP.
Third-Party Services
We use trusted third-party services to operate our website and business, including form processing (Formspree), website hosting (Netlify), AI-assisted estimate tools, and advertising platforms such as Meta (Facebook and Instagram). These providers may process your information on our behalf and under their own privacy policies. We may use the Meta Pixel and similar tools to measure the effectiveness of our advertising.
Sharing of Information
We do not sell your personal information. We share it only with service providers who help us operate our business, with subcontractors or suppliers as needed to perform your project, or when required by law.
Cookies
Our website and advertising partners may use cookies to understand how visitors use the site and to show relevant ads. You can control cookies through your browser settings, and you can adjust your ad preferences in your Facebook and Instagram settings.
Data Retention and Security
We keep your information as long as needed to serve you, maintain business records, and meet legal requirements. We take reasonable steps to protect your information, though no method of transmission over the internet is completely secure.
Your Choices
You may request access to, correction of, or deletion of your personal information, or ask us to stop contacting you, by reaching out using the details below.
Children
Our services and website are not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with the updated date above.
Contact Us
SME Improvements LLC
Hollywood, FL
Phone: 754-228-7560
Website: smeimprovements.com
FL License #CGC1540653